ResQ-X Terms of Use
At ResQ-X, your privacy is our priority. We are committed to protecting your personal information and
ensuring transparency about how we collect and safeguard your data.
Last updated: Sept 05, 2025
1. Introduction
ResQ-X (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our services, websites, and mobile applications.
2. Information We Collect
Information You Provide
- Name and contact details
- Vehicle information
- Location data
- Payment information
- Service history
- Communication records
Automatically Collected Information
- Device information
- IP address
- Browser type
- Usage patterns
- Cookies and similar technologies
3. How We Use Your Information
We use your information to:
- Provide automotive services
- Process payments
- Send service notifications
- Improve our services
- Analyze usage patterns
- Communicate with you
- Comply with legal obligations
4. Information Sharing and Disclosure
We may share your information with:
- Service providers and partners
- Payment processors
- Legal authorities when required
- Third parties with your consent
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption
- Secure servers
- Regular security assessments
- Access controls
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent
7. Data Retention
We retain your information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
8. International Data Transfers
We process data within Nigeria. Any international transfers comply with applicable data protection laws.
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
We process data within Nigeria. Any international transfers will comply with applicable data protection laws and use appropriate safeguards (such as contractual clauses).
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children.
10. Contact Us
For privacy-related inquiries:
Email: support@resqx.ng
Address: No. 18 Gedegede Ebute, Eti-Osa, Lagos State, Nigeria
Phone: +234 2018870024
11. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with the updated date.